Impactful Outcomes
Bistro Kaval
Digital Modernization
Deploying AI agents and automated rewards drove a 40% surge in commission-free direct bookings.
Villa Alpina
Workflow Optimization
Optimizing check-in and service tasks using smart guest data and automated PMS integration.
Brda Estates
Direct Sales Toolkit
Lowered OTA reliance by 60% through a bespoke e-voucher system and loyalty framework.
Villa Alpina: Driving Direct Growth
Peak season teams managing over 50 inquiries daily.
Automated AI for booking requests and availability checks.
60% less phone admin time · 25% growth in direct property reservations
Case Study: Bistro Kaval
The Obstacle
Bistro Kaval struggled with steep commissions from OTAs and limited guest interaction. This disconnect made it difficult to establish a long-term loyalty strategy or protect profit margins against rising third-party platform costs.
The gostilna.ai Approach
We deployed a bespoke automation ecosystem featuring a 24/7 AI Concierge for bookings and a custom E-Gift engine. This facilitated direct guest relationships and revenue growth while entirely bypassing expensive third-party middlemen.
Key Insights
- 40% direct booking growth in 6 months€15k+ revenue from E-Gift Card sales0% commissions on digital bookings95% guest satisfaction score for AI support